Permanent In-House | Zürich, Switzerland
ESSENTIAL SKILLS | ServiceNow Technical Consultant:
- Fluent German & English language skills (Written & Verbal)
- Proven experience as a ServiceNow Technical Consultant with expertise in ITSM and ITOM modules
- Strong understanding of IT service management frameworks, including ITIL best practices
- Hands-on experience configuring ServiceNow, including workflows, UI policies, and integrations
- Ability to align ServiceNow platform development with business objectives for automation and efficiency
- Proficiency in managing system errors, troubleshooting issues, and ensuring smooth platform operations
- Excellent problem-solving skills, with the ability to analyze and optimize business processes
- Experience leading or contributing to ServiceNow implementation projects from conception to execution
DESIRABLE | ServiceNow Technical Consultant:
- ServiceNow certifications (e.g., CSA, CMA, CTA) to validate expertise
- Experience working in enterprise environments with complex IT landscapes
- Familiarity with ServiceNow integrations involving REST/SOAP APIs and third-party systems
- Exposure to cloud-based IT service management solutions and digital transformation initiatives
- Understanding of DevOps methodologies and their application within ServiceNow development cycles
- Experience with performance optimization and security best practices in ServiceNow implementations
- Proficiency in Agile methodologies, working in sprints to deliver incremental ServiceNow enhancements
ROLE OVERVIEW | ServiceNow Technical Consultant:
Our client, a leading organization in their sector, is looking for a skilled ServiceNow Technical Consultant to enhance their IT service management and automation capabilities.
This role requires deep expertise in ServiceNow platform architecture and consulting, ensuring seamless integration and optimization of IT workflows. The ideal candidate will have a strong technical background and the ability to drive business transformation through automation and efficiency.
You will be responsible for designing and implementing tailored ServiceNow solutions, troubleshooting technical issues, and supporting platform enhancements. Collaboration with business units, IT teams, and external providers will be key to delivering a high-performing ServiceNow ecosystem.
This is a great opportunity to apply your expertise in a dynamic IT landscape, shaping the future of ServiceNow within the organization while driving innovation and efficiency.
David Johnson
Mob: +44 (0) 7596 228 614 | Email: david@primapartners.de | Twitter: @DACHSAP